Order Issues & Satisfaction Guarantee
Common Issues We Handle
Item arrived damaged
You received the wrong item
Something is missing
Your package looks stuck in transit
You need help with a bulk order or event timing
Contact Us
Order number
- A short description of the issue
- Photos (if damaged/incorrect)
- The best way to reach you
Shipping & Returns
Orders are processed in 2 business days and shipped with tracking. Because these are small-batch items, we don’t accept returns on opened or used products. If anything arrives damaged or incorrect, contact us, and we’ll make it right.
Satisfaction Guarantee
If something isn’t right—damage, wrong item, or missing pieces—reach out with your order number and a quick photo. We’ll fix it fast with a replacement, refund, or another solution that makes sense.